We accept returns for faulty items and offer limited change-of-mind returns. Please contact us within 30 days of delivery with your order number and photos.

Yes. Change-of-mind returns are accepted within 14 days of delivery, as long as the item is unworn, unused, and in its original packaging.

We offer free shipping on orders over $55 AUD. The threshold will be displayed at checkout.

Orders are typically processed within 1–3 business days. Once shipped, delivery times vary by location and will be shown at checkout.

Once your order ships, you’ll receive a confirmation email with a tracking link.

If your order hasn’t shipped yet, please contact us as soon as possible and we’ll do our best to help.

We’re sorry about that! Please contact us within 7 days of delivery with your order number and a photo, and we’ll make it right.

At this time, we do not offer direct exchanges. Please return the item and place a new order.

Material details are listed on each product page. If you have specific questions, feel free to reach out!

We recommend removing your jewelry before swimming, showering, or exercising to maintain its quality.